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180 organisations across Wales sign Digital Inclusion Charter

A list of 180 organisations across Wales which have committed to the Digital Inclusion Charter has been unveiled.

Launched back in February of this year, the Digital Inclusion Charter includes six pledges and is a simple way for organisations to show how they are helping digitally excluded people – particularly older people, people with disabilities, unemployed people, social housing tenants and families in poverty – enjoy the benefits of the internet. The Charter has been developed by Digital Communities Wales, a Welsh Government project helping people to access and use the internet, being delivered by the Wales Co-operative Centre.

BT Wales, Welsh Gymnastics, Mental Health Matters Wales and the Royal Voluntary Service are just some of many pan-Wales organsiations which have committed time and resources for digital inclusion activities. Public libraries have also been keen to show their digital inclusion hand, with Merthyr Tydfil Public Libraries one of the latest to pledge its support. Jane Sellwood, Principal Librarian for Merthyr Public Libraries, said:

“To demonstrate our commitment to the charter, we ensure that our staff and volunteers have an opportunity to learn basic digital skills. They take advantage of this by having digital training needs as a standing item on bi-monthly one-to-one meetings and encouraging all staff to identify their own gaps and take opportunities to improve.

“We are also focussing efforts on ensuring that users start to become digitally literate as we see this as a vital skill in being able to be an active citizen. We record the number of users helped through informal means and are hoping to start to see this number decrease in coming years as we enable people to become more skilled.”

Geoff Jones, Charter Co-ordinator at Digital Communities Wales, said:
“We are delighted with the number of organisations that have signed up to the Digital Inclusion Charter and started to embed it into their day to day activities. Being online can open doors to fantastic opportunities – finding work, learning new skills and supporting a healthy lifestyle. I encourage other organisations Wales, whether you are a local authority, library, school, social enterprise, charity or private sector business to commit to the Charter so together we can do even more to support digital inclusion activities across Wales.”

DI Charter Principles

1. Ensure that all our staff and volunteers have an opportunity to learn basic digital skills, and that they take advantage of this opportunity.
2. Ensure that digital inclusion principles are embedded into our day to day activities.
3. Encourage and support our staff and volunteers to help other people to get online and have the confidence to develop basic digital skills, and help other organisations to embrace digital tools.
4. Commit support and resources for digital inclusion activities and initiatives in Wales in whatever ways we can.
5. Share best practice and activity around digital inclusion
6. Look to build local partnerships amongst organisations which want to share ideas and co-ordinate activities with others in their area.

Organisations can sign up to the Digital Inclusion Charter by visiting: