Adapting to a new normal during Covid-19
Laura Phillips outlines how the DCW training team have had to adapt and transform their service delivery in light of the Covid-19 crisis:
Its been a few weeks now of our current ‘normal’ and it has been a change of pace for us at Digital Communities Wales as it has for everyone over the past month.
When the lockdown was announced we discovered quickly that we needed to continue to support our clients in a different way. This meant that our training offer had to change, and fast! Thankfully, because of the incredible people at Digital Communities Wales and the Wales Co-operative centre, I am lucky to be surrounded by hardworking and supportive team-mates! They say TeamWork makes the dreamwork and that’s never been more true for us!
Our recent activity
Over the past three weeks we’ve run 6 Digital drop-in sessions and 4 webinars, in both Welsh and English, and developed countless resources to keep communities, our clients and people across Wales connected during this strange time. Our webinars have been fantastically well attended which has led to us having to run re-runs of the sessions because we were at capacity! This has really shown the importance that keeping connected and having basic digital skills has on modern day life.
Here you can find a link to our future sessions, and the virtual support that we are currently offering https://www.digitalcommunities.gov.wales/covid-19/
If you wanted to speak to us about support that we can provide you or your organisation, get in touch firstname.lastname@example.org or Call 0300 111 5050
We’ve also been very lucky that the people who have attended our training sessions have given us some lovely feedback on the impact of getting support to people:
“I really enjoyed this morning’s session with Nick, it was really informative, and I am looking forward to attending more.”
“My first webinar. Really enjoyed it. Informative, enjoyable and very useful. Also shareable! Can use with my learnings, also gave me more ideas about including Digital Communities Wales in my delivery to my own learners in the future, along with more self-confidence when including digital activities in my lessons with adults.”
Knowing that our support and training is still having this impact makes all the work worthwhile!