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Training overview

We offer high quality, engaging and exciting digital inclusion training for front line staff and volunteers.


Our training is free to organisations that are working with digitally excluded people including older people, people with disabilities, unemployed people, social housing tenants and families in poverty.

In particular, we can train frontline staff and volunteers (for example, customer advisors, tenant support officers, librarians) so they can confidently show people how to use technology.

Tailored to you

Our workshops are tailored to meet the needs of your organisation. Our training team and advisers will work with you to create a bespoke training session linked to an upcoming digital inclusion project or specific issue. Training can be delivered through face-to-face or online methods and will include a toolkit to share with other staff or volunteers.

Got a question about our training? Let’s help you out...

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Very informative and useful and fun, delivered professionally and enthusiastically.

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The trainer was fantastic - she managed to engage us all and keep attention levels up all day.

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I learnt an awful lot to support me in my work, but also to help me support others.

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Get in touch

To ask about our training, just get in touch.