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Digital Heroes

For many children and young people, using technology comes easily. We’re training them to become Digital Heroes so that with their help, we can change people’s lives.

Contact us for support
A photograph of an older woman sat at a desk using a computer. Either side of her are two female Digital Heroes, school pupils, who are helping her to use the computer.

Who is a Digital Hero?

Digital Heroes are children and young people who are confident users of tech and can support others to get online.

Digital Heroes use their skills to help others who struggle to learn how to use their computer, tablet, or phone.  It could be a family member, friend, or community member.

We all have skills and talents, and sometimes we don’t realise how important they are and how others can benefit from us sharing those skills.

Where do Digital Heroes come from?

Digital Heroes can be school children, members of scouts or guides, cadets or college and university students.

How does it work?

1. Our amazing team of trainers will come and spend time with you and give you the skills and knowledge needed to become a Digital Hero.

2. You will then link up with an organisation in your community. This could be a care home, a local hospice or day centre.

3. Digital Heroes will help people in that organisation with their digital skills and confidence.

What could a Digital Hero do?

  • You could run an after-school club for members of the community.
  • You could visit a local care home and share music and videos that will help residents to reminisce and have a good time.
  • You could help people learn how to stay safe online.
  • You could provide support to local organisations to encourage everyone to get online in a way that suits them.

Why become a Digital Hero?

  • Digital Heroes develop confidence and communication skills.
  • People supported have fun and learn to use the internet.
  • You can build strong relationships within your local community.
  • It’s rewarding to help people and know that you made a positive difference in their life.

Would you like to get involved and develop your own Digital Heroes?

If the answer is yes, contact us for support by filling out this quick proposal form.

A photograph of a DCW staff member hosting a Digital Heroes training session. Multiple children in the class have their hands raised to ask a question.
A photograph of five young male school pupils interacting with a tablet device on a desk.
A photograph of three young Digital Heroes in a care home supporting older people to use tablet devices.
A photograph of two young male Digital Heroes showing an older woman something on a tablet device.
A photograph of two DCW staff members stood outside of Brookfield Primary School with ten primary school aged Digital Heroes.
A photograph of two male primary school aged Digital Heroes and their teacher using two tablet devices.
A photograph of four primary school pupils engaging in Digital Heroes training. They're all sat around a desk holding tablet devices while a DCW staff member supervises.
A photograph of four primary school children smiling while interacting with a tablet device
A photograph of a male teacher supervising four Digital Heroes, who are sat at a desk using tablet devices
A close up photograph of a Digital Hero using a tablet.
A photograph of two DCW staff members leading a Digital Heroes session in a classroom full of children.
A photograph of six school children and two teachers sat around a desk participating in a Digital Heroes session.
A photograph of two female primary school pupils using tablet devices. They're both engaged in a Digital Heroes session.
A close up photograph of a Digital Hero using a tablet. They're answering the question 'How often do you use the internet?'
A photograph of a female Digital Hero showing two older women something on a tablet device.
A photograph of two female Digital Heroes supporting an older woman using a computer.

Case studies

A photograph of Digital Heroes at St Julians School. There are two pupils at the back with their hands in the air. There are five pupils in the front. The middle pupil is holding a trophy and the four either side are holding tablets.

St Julian’s Primary School runs a Digital Leaders programme to support its most digitally-engaged pupils

Digital Communities Wales trained pupils on how to help people in their community get online and develop their digital skills.
Digital Heroes from Ysgol Borras meet residents from Cae Glo. In the foreground of the photo is the back of the heads of two pupils in school uniform. In the background of the photo are four senior ladies and two children all sat on a sofa and interacting with one another. On the table in the middle of the photograph there are teacups and a plate of biscuits.

Technology brings generations together in Wrexham

Pupils from Ysgol Borras showed people at Cae Glo Residential Home how to stay safe online - with help from a giraffe, a cycle tour of Wrexham and Sweet Caroline!
A photograph of Ysgol Emmanuel e-cafe. The image shows a room full of people mostly sat down around circular tables and chatting. In the foreground there is two older men sat around a table talking to a pupil who is standing.

Ysgol Emmanuel opens internet café to help its local community

Year 6 pupils from Ysgol Emmanuel in Rhyl were running a community café on their school site. But when the pupils were trained to become Digital Heroes, they turned it into an internet café to help local people get online!