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Essential Digital Skills Training

At Digital Communities Wales we want to ensure that all citizens in Wales have the skills and confidence to access the internet and to engage with Technology. We have developed a comprehensive 6-week course, focused on the Essential Digital Skills Framework. If you are unable to attend our live six-week course, you have an opportunity to participate in the 6 week course by accessing our recordings.

The framework is designed to ensure people have the necessary skills to participate in the digital world. Each recording we will focus on a different area.  

  • Week 1- Introduction 

You will be provided with an overview of the Essential Digital Skills Framework, introduction to Digital Communities Wales and your trainer and learners will have the opportunity to discuss what they hope to gain from the course. 

  • Week 2 – Online communication 

Learners will gain the skills to be able to communicate using various apps and platforms such as WhatsApp, Zoom, Messenger and Skype. You will be shown how to create an email account using Google, you will also look at the additional Google apps you will be able to access such as Google Drive, Google Docs. 

  • Week 3 – Handling information and content 

This week you will learn how to search online using popular search engines such as Google to find information, fact check, create bookmarks and explore cloud storage. Learners will be shown how to access online music streaming services such as Spotify, BBC Sounds, Apple Music. 

  • Week 4 – Handling Money Online 

This session explains how to use the internet safely when shopping or managing your money online. You will look at how to download apps, use comparison sites, voucher codes and cashback sites. In addition, learners will be shown how to identify secure websites and be introduced to safe pay options. 

  • Week 5 – Problem solving 

Learners will gain the skills required to find solutions to problems using digital tools and online services. This includes online tutorials such as YouTube, FAQs, advice forums, chat facilities on websites or using a search engine to solve a problem. 

  • Week 6 – Staying safe and legal online 

In the final week you will learn the skills required to stay safe, legal and confident online. You will learn how to protect personal information, create a strong password, how to check a website is secure and password management. In addition you will cover how to recognise fake websites, scam/suspicious emails and messages. The session will also cover how to set privacy settings on social media and other accounts. 

To access the recordings please fill out the below form:   

If you require any further information please contact