SCVS and Swansea Library
Digital Communities Wales (DCW) has worked extensively with Swansea Council Libraries and Swansea Council for Voluntary Service (SCVS) for several years.
The SCVS ‘Our Neighbourhood’ project serves the people of Swansea by offering digital support to those who need help and guidance using technology. DCW has trained SCVS volunteers to become Digital Champions.
In addition to a range of digital services offered by Swansea Libraries, a weekly drop-in digital support session was offered to Swansea residents at the Central Library. Run by Swansea Libraries staff and SCVS volunteers, this proved so successful that similar sessions are now being offered in several libraries across the area.
Russell Workman, Digital Inclusion Adviser for Digital Communities Wales, commented, “It has been wonderful to work with two organisations that are so positive and proactive in serving their community through the promotion of digital inclusion support. The Swansea Libraries, SCVS, and Digital Communities Wales partnership work has magnificently demonstrated the benefits of working collaboratively to deliver effective digital inclusion support to those who most need it.”