Accessibility Statement

This website is run by Digital Communities Wales: Digital Confidence, Health and Well-being, which is funded by Welsh Government and delivered by Cwmpas. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• navigate the website using just a keyboard
• navigate the website using speech recognition software
• listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email digitalcommunities@cwmpas.coop
• call 0300 111 5050

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us through the channels provided.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us through our contact page.

Technical information about this website’s accessibility

Digital Communities Wales and Cwmpas is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has undergone an assessment by Shaw Trust Accessibility Services and has been tested by people with a wide range of disabilities to highlight accessibility barriers that might be present, and implement solutions to provide inclusive content.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Content that’s not within the scope of the accessibility regulations

We know some parts of this website are not fully accessible:

 PDFs and other non-HTML documents

None of our PDFs and Word documents are essential to providing our services. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix PDF leaflets or PDF documents produced by other organisations.

Any new PDFs or Word documents we produce from January 2024 will meet accessibility standards.

Our Case Studies page

The form on our Case Studies is not fully accessible, as users may be unaware of content change on submission.

There may also be some instances of:

• Non-Descriptive Link Text
• Empty links
• Mouse Dependant Areas
• Duplicate Id’s
• Empty links

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, get in touch with us to request information.

We’ll consider your request and get back to you within 5 working days.

Preparation of this accessibility statement

This statement was prepared on 16th September 2020. It was last reviewed on 19th December 2023.