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Eryri Co-Operative

Eryri Co-Operative’s Gwenda Hughes discusses how their E-chat platform and digital inclusion projects across Gwynedd have helped their communities to feel connected and empowered.

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Eryri Co-Operative is a person-centred not-for-profit organisation providing health and wellness services across North Wales. With support from Social Business Wales, the co-operative began developing and growing a network of volunteers to support vulnerable and isolated members of their communities. Gwenda talks about the co-operative’s movement into digital services as they set up a befriending e-chat service with the support of Digital Communities Wales.

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It’s been challenging but it’s so exciting when you see somebody going from no digital skills to then being able to join a Zoom meeting or do their online Tesco’s shopping. And then you don’t have to worry about that individual or where they’re going to get food.

Gwenda Hughes

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Our work is very much growing and that need is not going to go away because a lot of people aren’t going to go back to [working from] offices, so digital is the way forward. It’s just adapting it and our ways of life, for the benefit and the wellbeing of those people that we’re supporting.

Gwenda Hughes