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Foundation and essential digital skills

A senior woman smiles while holding a mobile phone.Improving digital skills and confidence is key to the support we provide at DCW, more information about the Essential Digital Skills Framework can be found here: Essential Digital Skills Framework. This framework sets out the digital skills most Internet users would need to make the most of day-to-day online activities, from shopping online to starting a video call with a friend or colleague. Our training covers many topics and cross cutting themes from the framework, which are:

  • Digital Foundation skills
  • Communicating
  • Handling information and content
  • Transacting
  • Problem solving
  • Being safe and legal online

If you would like to discuss your training needs, or find out more about the sessions we have on offer, please contact us and one of the team will be in touch.

Foundation and essential digital skills training course

We provide a foundation and essential digital skills training course to organisations and volunteer groups, that provide baseline skills and advice to people who lack digital skills or confidence. We also offer a ‘Train the Trainer’ model, which provides the Digital Champions in your organisation the skills to support your colleagues or clients with digital skills.

Improving your skills

Our programme partners Good Things Foundation have a range of free online courses to provide extra support and guidance with foundation and essential digital skills.

Learn my Way

A website of free online courses, for beginners, helping to develop digital skills to make the most of the online world.

Foundation and essential digital skills resources:

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Learn My Way: Subjects

Barclays Digital Wings: Our digital courses

GOV.UK: Essential Digital Skills Framework

Good Things Foundation: Supporting people with data connectivity

Welsh Libraries

Benthyg Cymru

Disclaimer: We do not recommend one app or website over another and appreciate that there are many other options available to online users. Your use of an app or website is at your discretion, and we cannot be held responsible for any issues encountered throughout a participant’s usage.