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Free digital skills sessions

At Digital Communities Wales we’ve been working hard to develop online digital inclusion training courses, including webinars and digital drop-in sessions that might be vital to you and your service users going forward.

Contact us for support
An over the shoulder photograph of a woman sat down using a desktop computer. She is watching a DCW webinar on the screen.

Please find below details of the online sessions delivered in Welsh and English that we’ve got coming up, along with the links to register your place.

We’ve tried to make the sign up process as simple as possible but if you are having any problems registering, please contact DCWtraining@cwmpas.coop


June

Supporting people with the digital skills to access Universal Credit online – 26 June 2024 | 10:00-11:30

This session will be delivered in English.

A training session for members of staff and volunteers who may support people with the digital skills needed to access Universal Credit online.

Delivery: Online (Zoom)

This session will:

  • Discuss the personal skills required to support someone to get online.
  • Consider the transferable digital skills associated with accessing online services such as Universal Credit.
  • Consider barriers to getting online and how we may support someone.
  • Overview resources for supporting people with Universal Credit.

Register for the Universal Credit session in English here [opens in new tab] 


July

NHS Wales App: Helping People to Get Online – 4 July 2024 | 10:00-11:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

A training session for members of staff and volunteers to support people to engage with the NHS Wales app.

Digital Communities Wales; Digital Confidence health and wellbeing (DCW) in partnership with DSPP are delivering a Roadshow of Digital Inclusion training sessions in order to support to staff and volunteers to help others to engage with the upcoming NHS Wales App.

The session will cover:

  • Helping people to get online and Understanding barriers to people engaging online 
  • Skills and app features when engaging with the NHS Wales App 
  • Using digital Accessibility features 
  • Being safe online 

Register for the NHS Wales App session in English here [opens in new tab] 


How Digital Tools can Support People with the Cost of Living – 10 July 2024 | 14:00-15:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

Within this webinar we:

  • Provide advice around data poverty and what support is available to access data and devices. 
  • Overview what financial information and support is online. 
  • Discuss money saving tools available on the Internet, including websites, social media, and community resources. 

Register for the Cost of Living session in English here [opens in new tab] 


Supporting people with the digital skills to access Universal Credit online – 31 July 2024 | 10:00-11:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

A training session for members of staff and volunteers who may support people with the digital skills needed to access Universal Credit online.

Delivery: Online (Zoom)

This session will:

  • Discuss the personal skills required to support someone to get online.
  • Consider the transferable digital skills associated with accessing online services such as Universal Credit.
  • Consider barriers to getting online and how we may support someone.
  • Overview resources for supporting people with Universal Credit.

Register for the Universal Credit session in English here [opens in new tab] 


September

Digital Tools to Support People Living with Dementia – 12 September 2024 | 10:00-11:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

Within this session we will overview how digital tools can support people living with dementia in a safe and secure way. This session has been developed along with Effro who work with communities in Wales to change perceptions of dementia.

We will:

  • Introduce the support available from Digital Communities Wales and Effro.
  • Discuss reminiscence activities and a multi-sensory approach.
  • Discuss the importance of keeping active, connected and independent.
  • Introduce digital tools to support independent living and well-being.

This is a joint webinar hosted by Digital Communities Wales with a guest speaker from Effro, who will offer advice and expertise around the topics discussed.

Register for the Support People Living with Dementia session in English here [opens in new tab] 


NHS Wales App: Helping People to Get Online – 18 September 2024 | 14:00-15:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

A training session for members of staff and volunteers to support people to engage with the NHS Wales app.

Digital Communities Wales; Digital Confidence health and wellbeing (DCW) in partnership with DSPP are delivering a Roadshow of Digital Inclusion training sessions in order to support to staff and volunteers to help others to engage with the upcoming NHS Wales App.

The session will cover:

  • Helping people to get online and Understanding barriers to people engaging online 
  • Skills and app features when engaging with the NHS Wales App 
  • Using digital Accessibility features 
  • Being safe online 

Register for the NHS Wales App session in English here [opens in new tab] 


Supporting people with the digital skills to access Universal Credit online – 25 September 2024 | 14:00-15:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

A training session for members of staff and volunteers who may support people with the digital skills needed to access Universal Credit online.

Delivery: Online (Zoom)

This session will:

  • Discuss the personal skills required to support someone to get online.
  • Consider the transferable digital skills associated with accessing online services such as Universal Credit.
  • Consider barriers to getting online and how we may support someone.
  • Overview resources for supporting people with Universal Credit.

Register for the Universal Credit session in English here [opens in new tab] 


October

NHS Wales App: Helping People to Get Online – 8 October 2024 | 10:00-11:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

A training session for members of staff and volunteers to support people to engage with the NHS Wales app.

Digital Communities Wales; Digital Confidence health and wellbeing (DCW) in partnership with DSPP are delivering a Roadshow of Digital Inclusion training sessions in order to support to staff and volunteers to help others to engage with the upcoming NHS Wales App.

The session will cover:

  • Helping people to get online and Understanding barriers to people engaging online 
  • Skills and app features when engaging with the NHS Wales App 
  • Using digital Accessibility features 
  • Being safe online 

Register for the NHS Wales App session in English here [opens in new tab] 


November

Introduction to Online Safety – 13 November 2024 | 14:00-15:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one. 

This session introduces you to the foundation online safety skills based upon the UK Government’s Essential Digital Skills. 

It will cover: 

  • Keeping safe on websites.
  • Understanding suspicious emails.
  • Password safety
  • Understanding online privacy
  • Resources you can use to learn more about online safety. 

Register for the Online Safety session in English here [opens in new tab] 


NHS Wales App: Helping People to Get Online – 21 November 2024 | 14:00-15:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

A training session for members of staff and volunteers to support people to engage with the NHS Wales app.

Digital Communities Wales; Digital Confidence health and wellbeing (DCW) in partnership with DSPP are delivering a Roadshow of Digital Inclusion training sessions in order to support to staff and volunteers to help others to engage with the upcoming NHS Wales App.

The session will cover:

  • Helping people to get online and Understanding barriers to people engaging online 
  • Skills and app features when engaging with the NHS Wales App 
  • Using digital Accessibility features 
  • Being safe online 

Register for the NHS Wales App session in English here [opens in new tab] 


December

NHS Wales App: Helping People to Get Online – 3 December 2024 | 10:00-11:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

A training session for members of staff and volunteers to support people to engage with the NHS Wales app.

Digital Communities Wales; Digital Confidence health and wellbeing (DCW) in partnership with DSPP are delivering a Roadshow of Digital Inclusion training sessions in order to support to staff and volunteers to help others to engage with the upcoming NHS Wales App.

The session will cover:

  • Helping people to get online and Understanding barriers to people engaging online 
  • Skills and app features when engaging with the NHS Wales App 
  • Using digital Accessibility features 
  • Being safe online 

Register for the NHS Wales App session in English here [opens in new tab] 


Digital Accessibility – 4 December 2024 | 10:00-11:30

This session will be delivered in English. If you would like to access the session with a Welsh interpreter, please select yes on the registration form and we will make every effort to provide one.

Within this session we:

  • Discuss built-in accessibility options available on a range of digital devices.
  • Give an overview of apps for visual and auditory support.
  • Give an overview of apps to support communication. 

Register for the Digital Accessibility session in English here [opens in new tab]