Digital Champions

Digital Champions are playing a crucial role in helping people get online in Wales. Digital Communities Wales is looking for people with basic digital skills who want to help other people benefit from digital technology.

A photograph of an older man sitting next to a younger man, who is a digital volunteer. They're both sat at a desk in front of a computer while looking at the desktop monitor.

What are Digital Champions?

A Digital Champion is someone who freely offers to help other people get online and use digital technology. They aren’t paid, but give up their time to pass on their digital skills.

Digital Champions are people who have basic IT skills and the time, patience and enthusiasm to pass them on.

Why do we need Digital Champions?

There are still 180,000 people in Wales who don’t have the skills, access or motivation to use the internet. The best way to reach these people is often through volunteers.

Our digital volunteering programme

Digital Communities Wales runs one digital volunteering initiative. Digital Champions.

Digital Champions

Sometimes, they are people who are new to volunteering but want to pass on their digital skills. They might already be a member of staff or volunteer with your organisation and want to develop their digital skills. Champions often work in libraries, in hospitals, care homes or with housing associations, helping people one-to-one or running small group sessions.

We can support people to become Digital Champions and make a real difference in your organisation.

Host volunteers in your organisation

Two older women and a older man sit in a row behind a desk all looking at a computer screen each. At the end of the row is a younger man, who is a digital volunteer, that is stood up and smiling.

Case studies

A portrait photograph of Jane Weldon from Age Connects Cardiff and Vale.

Volunteer Jane helps older people save money online

Jane Weldon is a volunteer with Age Connects Cardiff & Vale. DCW trained her to become a digital champion and now she’s able to help older people do more online.

A portrait photograph of Peter Loughran, a Digital Volunteer. He is wearing a baseball cap. In the background is a river or a lake.

Volunteer Peter is a digital champion for older people in West Wales

Peter Loughran has been helping people in West Wales to use technology for over ten years, but he stills enjoys the satisfaction of getting someone online for the first time.

A portrait photograph of Jack, a student volunteer with Discovery SVS.

Student Jack puts a smile on people’s faces through his digital volunteering

Jack is a Discovery SVS digital volunteer from Swansea University. He has been visiting Abergelli Day Centre run by Swansea Council, to support the people who visit to get online.